Privacy Policy

At Haaven, we understand the importance of protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Haaven processes and retains the data provided by you in the context of our services and complies with the legal rules regarding the protection of personal data as laid down in the General Data Protection Regulation.
2. To process and manage your request, your name, billing address, email address, telephone number, usage history, and payment details are retained for up to 7 years after placing the order. This is necessary, among other things, to comply with the requirements of the Tax Authorities.
3. Haaven has a commercial interest in using some of your data, such as your name, email address, and social media account, for marketing purposes. By using our website, you agree to this.
4. To improve our website and services, we use Google Analytics, Google Ads, Microsoft Clarity, Segment, Amplitude, and retargeting services. Haaven has a commercial interest in using your internet behavior and related data to analyse its services and improve them as necessary. We analyse how users use our website and track it with the aforementioned software and a Meta Pixel. We are bound by the data retention periods of Google and Meta.
5. Meta collects audience statistics on our website through a first-party cookie. With this data, Haaven can place more targeted advertisements. These cookies are active as long as the pixel is installed. However, the data collected by Meta using this cookie is anonymized before being passed on to us.
6. Your personal data will not be disclosed or sold to third parties unless necessary for the performance of our services or if required by law or an order from a competent authority. We use cookies, which allow us to recognise your devices. This increases user convenience because you do not have to enter your data repeatedly.
7. You have the right at all times to access, correct, modify, or delete your personal data stored by us. To do so, you can contact us at [email protected]
8. In the event that one or more parts or assets of the Haaven enterprise are transferred, Haaven has the right to transfer all parts of the website, including any user contributions, and all accounts.